Nextgen Lab is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we manage your Personal Information in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at
What is Personal Information and Why Do We Collect It?
Personal Information refers to any information or opinion that can identify an individual. Examples include your name, address, email address, phone number, and other contact details. We collect Personal Information through various means, including but not limited to:
- Direct interactions such as phone calls, emails, or website contact forms
- Automated technologies like cookies and tracking technologies on our website (https://nextgenlab.com.au/)
- Third parties, including social media platforms and business partners
We collect this information for the primary purpose of providing our services, maintaining customer relationships, and marketing. You may opt out of marketing communications at any time by contacting us.
Sensitive Information
Sensitive information under the Privacy Act includes details such as racial or ethnic origin, political opinions, religious beliefs, trade union memberships, criminal records, or health-related information. We will only collect and use sensitive information:
- For the primary purpose it was obtained
- For a related secondary purpose with your consent
- When required or authorized by law
Third-Party Information Collection
Where practical, we collect Personal Information directly from you. However, in some cases, we may receive information from third parties. If this occurs, we will take reasonable steps to ensure you are aware of this data collection.
Disclosure of Personal Information
We may disclose your Personal Information:
- To third-party service providers assisting with business operations (e.g., web hosting, marketing, analytics)
- When required by law or regulatory authorities
- With your consent
Security of Personal Information
We take reasonable measures to secure your Personal Information against unauthorized access, modification, disclosure, or misuse. When no longer required, we will take reasonable steps to destroy or de-identify your information in accordance with legal obligations.
Access to Your Personal Information
You have the right to access and update your Personal Information, subject to certain legal exceptions. To request access, please contact us in writing. We may require proof of identity before providing the requested information.
Maintaining the Accuracy of Personal Information
We strive to ensure your Personal Information is accurate and up to date. If you believe any information we hold is incorrect, please contact us so we can update our records accordingly.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can modify your browser settings to refuse cookies; however, this may affect certain functionalities on our site.
Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be available on our website.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
U6, 39-43 Crawford Street Queanbeyan NSW, 2620.
support@nextgenlab.com.au
We take privacy seriously and will respond to any concerns in accordance with the applicable privacy laws in Australia.