Welcome to Nextgen Lab! We turn ideas into reality with expert Web Development, Digital Marketing, Graphics Designing, and App Development. By using our website (https://nextgenlab.com.au/) and services, you agree to these Terms and Conditions ("Terms").
We value your trust. These Terms explain how we work together and what you can expect from us. If you don’t agree, please refrain from using our services.
1. General Terms
1.1. These Terms are governed by the laws of Australia, including but not limited to the Australian Consumer Law (ACL).
1.2. We reserve the right to update these Terms at any time without prior notice. Continued use of our services constitutes acceptance of the revised Terms.
1.3. Any breach of these Terms may result in termination of services.
2. Services and Payments
2.1. We provide services as described on our website. Custom service agreements may apply to specific projects.
2.2. Prices are quoted in Australian Dollars (AUD) and are subject to change.
2.3. Payments must be made in full as per the agreed contract or invoice terms. Late payments may incur additional fees.
2.4. We reserve the right to refuse service for any reason at our discretion.
3. Intellectual Property
3.1. All content, including but not limited to designs, graphics, code, and branding materials, created by Nextgen Lab remain our intellectual property unless otherwise agreed in writing.
3.2. Clients are granted a non-exclusive, non-transferable license to use deliverables for their intended purpose.
3.3. Unauthorized use, reproduction, or modification of our intellectual property is strictly prohibited.
4. Client Responsibilities
4.1. Clients must provide accurate and complete information for project execution.
4.2. Clients are responsible for ensuring they have the right to use any third-party materials (e.g., images, trademarks) they provide.
4.3. Any delays caused by the client may impact project timelines and may result in additional charges.
5. Refunds and Cancellations
5.1. Due to the nature of our services, refunds are generally not available once work has commenced.
5.2. If a cancellation request is received before project commencement, a partial refund may be granted, excluding any non-recoverable costs.
5.3. In case of a dispute, both parties agree to negotiate in good faith before seeking external resolution.
6. Limitation of Liability
6.1. To the maximum extent permitted by law, Nextgen Lab is not liable for any direct, indirect, or consequential damages arising from the use of our services.
6.2. We do not guarantee specific results for marketing, web development, or design services.
6.3. Our liability is limited to the amount paid for the specific service in dispute.
7. Privacy Policy
7.1. We collect and use personal data in accordance with Australian Privacy Laws, including the Privacy Act 1988 (Cth).
7.2. We do not sell or share client information with third parties without consent, except where required by law.
8. Dispute Resolution
8.1. Any disputes shall first be resolved through good-faith negotiations.
8.2. If a resolution cannot be reached, the matter shall be referred to mediation or arbitration in Australia.
9. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Nextgen Lab
Email: support@nextgenlab.com.au
Website: https://nextgenlab.com.au/
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.